ExecuSearch Holdings, LLC (“ExecuSearch”) is informing individuals of an incident that may impact the privacy of some of their information. While we have no evidence of any identify theft or fraud occurring as a result of this incident, we are providing you with information about the event, our response, and steps you may take to protect against the possibility of identity theft and fraud from any source, should you feel it is necessary to do so.
On February 12, 2021, ExecuSearch learned of unusual activity impacting the operability of a certain number of its systems. We immediately commenced an investigation to assess the nature and scope of the activity. The investigation determined that an unknown actor encrypted some systems and took certain data on or around February 12, 2021.
ExecuSearch provided rolling notice to individuals known to be impacted. Additionally, ExecuSearch conducted an extensive review, which involved both internal and third-party resources, of all data at risk as a result of this incident to determine the scope of the entire population of information potentially impacted and to whom the information related. This extensive review required many thousands of documents to be manually reviewed for sensitive information. Moreover, ExecuSearch diligently searched for address information for impacted individuals. Initial results of the review were completed on December 10, 2021. ExecuSearch continued to analyze these results, utilizing the services of a third-party vendor in an attempt to identify additional address information for impacted individuals. This additional review and identification was completed on January 4, 2022. Execusearch is mailing additional letters to individuals for whom it has addresses and were identified as part of this review beginning January 20, 2022.
The following categories of information were among those that may have been impacted, depending on the individual: an individual’s name; address, Social Security number, driver’s license number, state identification card number and/or government-issued identification number, financial account information, passport number, date of birth, medical information, and health insurance information.
ExecuSearch takes the confidentiality, privacy, and security of information in our care seriously. Upon learning of this incident, we moved quickly to notify law enforcement, assess the security of our systems, reset passwords, and to notify potentially impacted individuals. As part of our ongoing commitment to information security, we have enhanced existing policies and procedures, including adding additional data security software and more broadly implementing multifactor authentication to our network environment. We are also reporting this incident to state regulators, where necessary.
While we have no evidence of identity theft or fraud occurring as a result of this incident, we encourage potentially impacted individuals to review the below, Steps You Can Take to Help Protect Your Information. ExecuSearch is also offering individuals potentially impacted with complimentary credit monitoring and identity restoration services. Instructions for enrollment are in the letters that were sent to individuals. If you believe you be affected but did not receive a letter, you may call the dedicated assistance line listed below to inquire.
If you have additional questions, please call our dedicated assistance line at 1-833-676-2235, Monday – Friday, 9:00 a.m. to 9:00 p.m. Eastern Time (excluding U.S. national holidays). You may also write to ExecuSearch at: 675 3rd Avenue, 5th Floor, New York, NY 10017.
Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also directly contact the three major credit reporting bureaus listed below to request a free copy of your credit report.
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report. To request a security freeze, you will need to provide the following information:
Should you wish to place a credit freeze, please contact the three major credit reporting bureaus listed below:
You may further educate yourself regarding identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or your state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to file such a complaint by way of the contact information listed above. You have the right to file a police report if you ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and your state Attorney General. This notice has not been delayed by law enforcement.
For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th St NW, Washington, D.C. 20001; 202-727-3400; and oag@dc.gov.
For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-528-8662 or 1-888-743-0023; and www.oag.state.md.us. 675 3rd Avenue, 5th Floor, New York, NY 10017.
For New Mexico residents, you have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in your credit file has been used against you, the right to know what is in your credit file, the right to ask for your credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to your file is limited; you must give your consent for credit reports to be provided to employers; you may limit “prescreened” offers of credit and insurance you get based on information in your credit report; and you may seek damages from violator. You may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage you to review your rights pursuant to the Fair Credit Reporting Act by visiting www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.
For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and www.ncdoj.gov.
For Oregon Residents: Oregon Department of Justice, 1162 Court Street NE, Salem, OR 97301-4096, www.doj.state.or.us/, Telephone: 877-877-9392.
For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903; www.riag.ri.gov; and 1-401-274-4400. Under Rhode Island law, you have the right to obtain any police report filed in regard to this incident. There are 34 Rhode Island residents impacted by this incident.
For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or https://ag.ny.gov/.