At Tandym Group, we believe that transparency is the foundation of strong client partnerships. Many staffing agencies hesitate to share real-time insights and performance metrics, but we see it as an opportunity to foster trust and collaboration. That’s why we developed our innovative Client Portal—a tool designed to give our partners unparalleled visibility into the recruitment process. We spoke with three of the architects of our Tandym Portal to explain how this platform, exclusive to Tandym clients and candidates, will help revolutionize the staffing industry.

Unprecedented Transparency: A Game-Changer for Staffing Partnerships

The Tandym Client Portal provides full transparency into operational metrics and performance benchmarks. “We are displaying key performance metrics that are crucial to both our company and our clients,” says Jesse Siegal, Senior Vice President of Revenue at Tandym. “This allows us to shine a light on areas where we excel and where our clients are performing well, while also identifying opportunities for improvement on both sides.”

Not only does the portal deliver tailored performance metrics specific to each client, but it also provides insights into how Tandym performs across the board, allowing clients to see how they measure up against their competitors and industry peers. This level of openness empowers businesses with actionable data, ensuring they make informed staffing decisions.

“The Portal streamlines operations, enhances visibility, improves communication, and empowers clients to make data-driven decisions,” says Crystal Quinn, Managing Director of Delivery Success & Operational Enablement. “This leads to better staffing outcomes and a more strategic partnership with Tandym Group.”

By eliminating guesswork and offering real-time access to key staffing insights, the portal allows businesses to optimize their workforce planning strategies, track performance benchmarks, and enhance overall hiring efficiency. Everything you need is available at your fingertips. Some of the key insights include:

• “Time To” Metrics – Track essential recruitment timelines, such as time-to-fill, time-to-interview, and time-to-hire.
• Fill Ratios – Understand how effectively Tandym is placing candidates in open roles.
• Placement History – See how many consultants have been placed over time.
• Active Consultants on Billing – Gain visibility into the number of current placements.

Lisa Drew, Senior Managing Director, Ops Strategy & Business Systems at Tandym, doubled down on the need for transparency in business relationships with clients.

“Throughout my time in the industry, I’ve often heard clients talk about the need for SLAs (Service Level Agreements) with the agencies they work with,” Lisa explains. “I think it’s because most companies are scared to be that transparent—to show the ups and downs that occur during the recruitment process. But at Tandym, we’re not afraid to be transparent—it’s how we build meaningful relationships.”

The Future of Staffing Transparency is Here: Let’s Get Started

In short, Tandym’s Client Portal redefines staffing transparency—empowering partners with real-time insights and performance metrics to drive smarter, faster hiring decisions.

“Our ‘Y’ is YOU,” Lisa emphasizes. “So how could we not build something that gives our clients what they’ve been asking for?”

Want to see the power of full staffing transparency firsthand? Contact us today to learn how the Tandym Client Portal can transform your hiring experience.