By Mike Potenza, SVP—Fulfillment & Delivery, Tandym Group 

At Tandym, our guiding principle continues to resonate: Human-Centered, AI-Enabled. While our AI-enabled platform Tandym Catalyst^™ powers more efficient and precise searches of our database of more than 2.8 million candidates, it’s our recruiters’ empathy and expertise that find the most qualified candidate fits for specialized roles. 

Better Together: The Power of Human Insight & AI Enhancement

AI excels at scanning resumes for keywords, parsing experience, and filtering at scale, but recruiters spot the nuances: soft skills, cultural alignment, and candidate motivation. AI can help find candidates based on their experience, education, certifications, and responsibilities, but it’s not the full three-dimensional story of what makes a candidate unique. For example, a Tandym recruiter recently matched a candidate with a nontraditional career path, whose skills and experiences may not have aligned with the position on paper. Conversing with that candidate revealed an entrepreneurial drive, something built while freelancing during a caregiving hiatus. From this recruiter’s human touch, we placed a standout hire. 

Sometimes attitude and interests are far more nuanced than what you can see in a resume. Another Tandym recruiter recently identified an ideal candidate for a position based on skills and experience; from an initial conversation, however, the recruiter learned of the candidate’s hesitation and lack of true interest in the industry, saving both the candidate and the client from wasted steps. 

Designed by Recruiters, for Recruiters: Real Tools for Real People

Tandym Catalyst^™’s AI offerings are built from the ground up to supercharge our recruiters – accelerating rote phases of search and blasting through roadblocks so that recruiters can focus on their vital relationships with candidates and keen sense of judgment. 

Our “designed by recruiters, for recruiters” ethos ensures every tool and workflow reflects real-life recruiting needs. Unlike generic platforms, Tandym Catalyst^™ tags not just skills but also tracks communication frequency, candidate responsiveness, and interaction types. These are pillars and critical signals in relationship-oriented recruiting. 

“Why Fit”: Contextual Narrative Over Resumes

Instead of simply presenting resumes, Tandym Catalyst^™ surfaces a “Why Fit” candidate bio. These personalized bios highlight – in clear language – how a candidate’s background aligns with the specialized skills and experiences needed for a position. For instance, startup experience may translate into agility and resourcefulness for a fast-growing environment. This easy and direct language saves time, builds confidence, and helps identify uniquely qualified candidates whose resumes might not check every box at first glance.  

The Value of Recruiters in 2025 and Beyond

Recruiters are more than candidate-matchmakers. We’re trusted advisors. We coach candidates through counteroffers, illuminate transferable skills, and navigate sensitive discussions, including relocation, salary, and work-life preferences. We continue the conversation post-placement to ensure long-term fit. AI doesn’t check in. We do. 

In a time when ill thought-through AI applications are forced on the competition, Tandym’s recruiters are not being replaced but elevated. We bring judgment, empathy, and guidance into a candidate’s story, enabled by cutting-edge AI. 

Our human-centered approach enables real, lasting impact. In an era where personalization and connection matter most, our recruiters are the link between data and meaningful outcomes. 

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• Learn how Catalyst-Match and Workforce Readiness Index accelerate hiring in From Days to Minutes: Tandym Catalyst^™ Transforms Hiring Speed 

About Mike Potenza: 

Mike Potenza brings over 27 years of unwavering dedication to Tandym Group, having begun his career in tech staffing on April 6, 1998. Today, as Senior Vice President of Delivery & Fulfillment, he oversees the firm’s core pillars—Technology, Healthcare, and Professional Services—and leads the Compliance team with strategic precision. A champion of innovation, Mike plays a pivotal role in implementing and integrating cutting-edge technology across the business, ensuring Tandym delivers both human-centered excellence and AI-enabled efficiency at scale.