Redefining Recruitment: How Tandym’s Analytics Bring Efficiency & Transparency

By Lisa Drew, Senior Managing Director, Operations Strategy & Business Systems — Tandym Group

Hiring today often feels like navigating a storm. Job postings draw in hundreds of resumes by the hour, yet the right talent still slips away. Processes drag, mismatches happen, and turnover rises. Candidates frequently report that their applications disappear into a black hole. Feedback is sparse, expectations are misaligned, and the whole system feels broken.

At Tandym, we believe the answer isn’t merely moving faster: it’s moving smarter. It means combining speed and precision, while ensuring transparency at every step of the way. That is what the Tandym Catalyst^™ platform is built to deliver.

Using the Right Metrics, Not Just Any Metrics

The real problem isn’t tracking KPIs; it’s tracking the right KPIs, understanding what they’re signaling, and acting on those signals. Over the past months, we’ve sharpened our approach to ensure our clients don’t just see faster results, they see better results.

We’ve celebrated real wins: reducing time-to-fill for clients by days, or even by significant margins. But speed alone is hollow unless quality, retention, culture fit, and business alignment accompany it.

With Tandym Catalyst^™, we measure what matters:

• Match quality — Do placed candidates meet performance expectations and integrate well into your team and culture?
• Retention & growth — Are our hires lasting and progressing in their roles?
• Candidate experience — Are applicants treated with transparency, respect, and consistency – from first contact through onboarding?
• Strategic alignment — Is your talent pipeline built to support expansion, innovation, and shifts in demand?

How Tandym Catalyst^™ Powers Efficiency & Transparency Together

Here’s how we’re putting analytics into action:

• AI-enabled match tools: With Tandym Catalyst^™-Match and our Workforce Readiness Index, we’re able to surface high-quality candidates quickly, reducing time from job requisition to submission from days down to minutes.
• Live dashboards & client portal: Clients can now see in real time how their hiring process is progressing: where candidates drop off in the funnel, how offer-acceptance is trending, how match quality looks, and more. That transparency lets us adjust quickly, before small issues become big problems.
• Radical stakeholder alignment: We work closely with hiring managers, recruiters, and business leaders to set service level agreements (SLAs), identify KPIs that tie directly to business outcomes, and review performance regularly.
• Qualitative feedback & human insight: We balance the numbers with what candidates and hiring managers are telling us (survey data, recruiter feedback, post-placement check-ins). AI helps surface patterns; humans interpret them. As our SVP, Mike Potenza, recently discussed in his blog, our human-centered, AI-enabled model lets us maintain empathy, judgment, and meaningful outcomes amid all the automation.

Addressing Blind Spots

Many organizations’ recruiting strategies suffer from blind spots — missed insights that reduce effectiveness. Here’s what we’ve seen, and how we address them:

• Over-reliance on historical data: Markets change, skill requirements shift, and the candidate expectations evolve. We augment historical trends with up-to-date external data (e.g., change compensation, skill scarcity, candidate availability) via Tandym Catalyst^™’s data sources.
• Siloed data: Too often, ATS data lives in one place, performance and retention metrics in another. With Tandym Catalyst^™, we integrate internal and external data to provide a holistic view of how recruitment choices ripple through hiring, retention, and engagement.
• Ignoring qualitative input: Numbers tell part of the story, but candidate drop-off, interview feedback, and culture fit assessment need qualitative signals. These are built into our candidate and hiring manager feedback loops so we don’t miss what can’t be quantified.

What This Means for Our Clients: Now & Going Forward

For clients partnering with Tandym, this means:

• Quicker fills without compromising on candidate quality. We’re not just speeding up; we’re improving the odds that hires will perform, stay, and thrive.
• Visibility & predictability. Transparent dashboards and regular reviews mean you know where things stand (what’s working, what needs adjustment, etc.), and we act before small issues snowball.
• True partnership. We see ourselves not just as a vendor, but as an advisor: helping define recruitment strategy, set realistic KPIs that connect to your business goals, and ensuring the workforce we build with you supports your future direction.
• Continuous evolution. We review our metrics internally, refine our predictive models, enhance Tandym Catalyst^™, and adjust process flows so we’re consistently delivering better service.

Why Tandym Is an Ideal Partner

Because at Tandym, we believe that human insight and AI-enabled analytics are not in conflict: they are complementary. As SVP Mike Potenza recently explained in “Human-Centered, AI-Enabled: Why Recruiters are Vital in 2025”, our tools surface signals others might miss; our recruiters provide the empathy, judgment, and experience that turn signals into meaningful action.

If your organization is tired of reactive hiring, of metrics that look good on paper but don’t translate into lasting impact, let’s talk. We’re ready with analytics, transparency, speed, and a relentless focus on quality.

About the Author

Lisa Drew is Senior Managing Director of Operations Strategy & Business Systems at Tandym Group. Over her 10 years with the firm, she has held multiple leadership roles spanning recruitment, technology, and business operations, giving her a comprehensive view of the organization. Today, she leads initiatives that integrate analytics, systems, and strategy to ensure Tandym’s recruiting and sales divisions, along with shared services, operate at peak efficiency.